• Stakeholder Interviews: We spoke with the resort’s management and front-desk team to understand guest pain points and must-have features (room details, packages, local experiences).
• Competitive Analysis: We reviewed top Kerala resort websites to identify best practices in booking flows, visual storytelling, and mobile usability.

Effortless Navigation

• Simplify the menu structure and add clear “Book Now” buttons at every stage.

Showcase the Experience

• Use high-impact visuals and concise copy to highlight luxury rooms, local excursions, and signature amenities.

Mobile-First Design

• Prioritize responsive layouts and fast-loading images to delight guests on smartphones and tablets.

Mobile-First Design

• Prioritize responsive layouts and fast-loading images to delight guests on smartphones and tablets.

Results-Driven Touchpoints

• Guide visitors from landing pages to inquiry forms in three taps or fewer, boosting conversions.

Figma Prototyping

• Created wireframes for both desktop and mobile, then refined them into full high-fidelity mockups with a soothing color palette (light charcoal, sunset yellow) and clean typography.

Visual Storytelling

• Curated a library of resort photos—boats drifting on smooth waters, guests fishing at dawn, savoring fresh seafood feasts, and bird watching from the deck—to evoke the backwater magic.

Interactive Elements

• Added hover animations on room cards and collapsible FAQ sections to keep the interface engaging without overwhelming visitors.

User-First Navigation

• Clear menus and prominent calls to action make it easy for visitors to book or inquire—no more dead ends.

Immersive Imagery

• High-quality photos and strategic white space transport users straight to the resort’s backwater setting.

Mobile-First Focus

• Designing for phones first ensures every guest enjoys a smooth experience, whether they’re on the road or at home.

By combining guest insights, competitive research, and a mobile-first design approach, we transformed Kondai Lip Resort’s online presence into an immersive, user-friendly experience. The new site not only captures the serene luxury of the backwaters but also streamlines booking—helping the resort attract more guests and grow its business.